Research on Care | Jim Moss | The Smile CEO

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Research on Care

A short orientation to where these ideas come from, for anyone who wants to go deeper than a session allows.

The categories and kinds of care on this site aren't invented for a workshop.

They draw on decades of work across psychology, philosophy, and sociology. A few of the foundational threads:

Joan Tronto

Moral Boundaries (1993), Caring Democracy (2013)

Mapped care as a process with distinct phases: caring about a need, caring for it, doing the actual work, and how the other person receives it. Her work is the closest thing this field has to a shared map. Moral Boundaries introduces the five phases, and Caring Democracy is where "caring with" specifically comes from.

Milton Mayeroff

On Caring (1971)

Broke caring down into its working parts in On Caring: knowing what someone actually needs, patience, honesty, trust, and a few others that don't get talked about enough. If you've heard me talk about care as a skill rather than a feeling, this is where that comes from.

Nel Noddings

Caring (1984)

Built an entire ethics around care as a starting point for how people should treat each other, not an add-on to other principles, in Caring: A Feminine Approach to Ethics and Moral Education.

John Bowlby

Attachment and Loss, Vol. 1 (1969)

His attachment research, particularly Attachment and Loss, Vol. 1: Attachment, is where a lot of the "comfort" and "safety" language in the Expressive & Emotional category traces back to. It's the most widely known name on this list outside academic circles.

Robert Putnam

Bowling Alone (2000)

Bowling Alone connects directly to the trust and community work at the centre of everything I do here. Care at the individual level and trust at the community level are not separate conversations.

Going deeper

This is a starting point, not the full picture.

The complete history, including where researchers still disagree and where the gaps are, gets the long-form treatment on Shifting Tides.

More on care

The research explains where these ideas come from. The other pages in the Care hub show how they work in practice.

Other knowledge hubs: Trust Community and Belonging coming soon All of Systems of People

Bring this to your team

This is one piece of a larger framework I teach live. If your team wants to build these habits together, not just read about them, the Caring, Careful, Not Careless workshop is built for exactly that.

“His message is easy to understand and apply immediately. I don’t think it would be too dramatic to say the 3Cs have really transformed the way I look at life.”Sarah Nicole Martin, Founder & CEO, Optimal Affect
Waypoint Retreat attendee
Jim Moss speaking to a conference audience about trust and leadership