Trust and the Speed of Work
Why Everything Takes So Long
Decisions that should take a day take a month. Work gets done, reviewed, and done again. The process is usually doing exactly what low trust relationships tell it to do. This applied workshop helps leaders and their teams see where trust is costing them time, and how to get work moving again without cutting corners.
Quick Facts About This Leadership Training Session
Key Topics Covered
Where time really goes in complex organizations, the difference between transactional and relational trust, why silos slow every handoff, and the everyday behaviours that speed work up or quietly slow it down.
Target Audience
Senior leadership teams, managers, and cross-department groups in municipalities, public sector and not-for-profit organizations.
Suggested Format
Half to Full Day onsite or offsite. In-person seminar with high level of interaction and conversational style.
Group Size
From small groups of 4-6 up to a maximum of 50 or 60 people to allow high level of contribution.
Every Session Is Customized To Meet Your Teams Specific Needs
Two versions, depending on where the work slows down
Leadership Team Focus
For senior teams where decisions stall, escalate or keep getting revisited. Leaders learn how the two kinds of trust shape the speed of their decisions, and how the leadership team sets the pace for everyone else in the organization.
Cross-Department Focus
For organizations where work slows down at every handoff between teams. Teams see why silos form when trust is high inside teams but low between them, and build the working relationships that keep work moving across the organization. Using Caring, Careful, Not Careless, they practise the everyday behaviours that break down silos and speed up handoffs.
What we cover
Where the time actually goes. Extra approvals, re-checking, rework, and meetings about meetings.
Two kinds of trust, two speeds. What keeps routine work moving, and what moves change.
Caring, careful, not careless. The everyday behaviours that speed work up or quietly slow it down.
Transitions reset trust. Why a new council, new leadership or a new plan slows things down, and how to rebuild speed.
What participants leave with
Shared language for trust that works across teams
A clear picture of where low trust is costing your team time
Reference cards and supporting articles to keep the learning going
A team action plan with clear next steps
Workshop Description
I have been training leaders and leadership teams from medium and large not for profits and the public sector for over 20 years.
I'm a forward-thinker who thrives on connecting with others and helping them achieve greater happiness, health, and performance. I dive deeply into topics that captivate me and my passion is sharing these insights with those who believe work can be better and are ready to take the steps to make it happen.
I deliver training only on topics where I have the deepest expertise, allowing me to be adaptable and responsive to the needs of your leaders.
Past clients and partners often note my ability to adjust the depth and scope of conversations to fit their unique context, showing up prepared to make learning relevant to their specific workplace or industry. This approach enhances retention and drives actionable results in the days and weeks following my sessions.
About The Facilitator
Empowering organizations with strategic support and leadership development to optimize employee health, well-being, and workplace culture.