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Jim Moss | The Smile CEO
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Jim Moss | The Smile CEO
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Be Caring. Be Careful. Don’t Be Careless: How Care Builds (or Breaks) Trust at Work
Jim Moss 2025-03-25 Jim Moss 2025-03-25

Be Caring. Be Careful. Don’t Be Careless: How Care Builds (or Breaks) Trust at Work

Teasing apart a simple example of a daily transaction - collecting the trash - and how it can be done carelessness, carefully, or with care and why it matters. If we want to build healthier, happier communities, we need to do it together and with care, one tiny transaction at a time.

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Notes on Trust, Leadership, and Building Better Communities

Occasional reflections, practical frameworks, and stories about caring, being care-full, and avoiding the costly mistakes leaders don’t see coming.

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